Refund Policy

Refund & Cancellation Policy

Last Updated: November 2025

At ZN Computer Institute, we strive to provide the highest quality computer education and training to our students. This Refund & Cancellation Policy outlines the conditions under which refunds or cancellations may be approved.

1. Course Enrollment & Fees

1. All students are required to pay the course fees in full or as per the installment plan agreed upon at the time of admission.
2. Once the admission process is completed, the course fee is non-refundable under normal circumstances.

2. Refund Eligibility

Refunds may be considered only in the following special cases:

1. Duplicate Payment: If a student has accidentally paid the fee more than once.
2. Technical Error: If a payment transaction fails, but the amount is still deducted from the student’s account.
3. Course Cancellation by Institute: If a course is discontinued or cancelled by ZN Computer Institute due to any reason.

In the above cases, the refund will be processed to the original payment method within 7–10 working days after verification.

3. No Refund Conditions

Refunds will not be issued in the following cases:

1. If a student withdraws from the course voluntarily.
2. If a student is terminated due to disciplinary action or violation of institute policies.
3. If the student fails to attend classes or complete the course.
4. If the student requests a refund after course commencement.

4. Cancellation Policy

1. Students who wish to cancel their enrollment must submit a written request (via email or in person) before the course start date.
2. In case of cancellation after the commencement of classes, no refund will be applicable.

5. Contact for Refund Queries

For any refund or payment-related concerns, please contact our accounts or administration department at:

📍 ZN Computer Institute

2nd Floor, Above Bata Showroom, Tetari Bazar, Siddharth Nagar

📞 +91 8563035028

✉️ zncomputersdr@gmail.com

6. Policy Updates

ZN Computer Institute reserves the right to modify or update this Refund & Cancellation Policy at any time. All changes will be reflected on this page with the updated date.